If you buy your own router, it might not be compatible to handle the entire speed that your ISP is providing. Incompatible routers will not give straight 1G speed. Make sure that your router is compatible with the speed that your Internet Service Provider (ISP) is providing. Getting speed also depends on a number of factors including the router, the cabling and equipment and devices that you’re connecting. That is why you may see the product called Gig Service, and details in all ads specify that the actual speed is up to 940/880 Mbps. As a result, the max speed ISPs can actually deliver to residential customers is less than 1 G. More fully, ISPs need some bandwidth to route and transmit your content to and from you. To start with, today’s residential equipment can’t deliver a full 1G of throughput because while its maximum capability is 1G, internet service providers (ISPs) need some bandwidth as transmission overhead. The ONT talks to your router at gigabit speed, but the reality is that the speeds that come to your home may not be the speeds that you experience within your home. The ONT box turns the optical fiber signal into a digital signal that your devices can understand for things like internet, phone and TV service. Gigabit internet travels through the city on the back of a fiber network that runs right up to your home, then enters through what’s called an Optical Network Terminal or ONT, which is the connection point to your internet service. With all that good news, let’s explore the best ways to help that promise come to life. It sounds exciting, with HD video that downloads in seconds and the ability to livestream anything back into the wild. See our article on where to place your router to learn more about finding that perfect spot for your Wi-Fi machine.The promise of gigabit internet is the promise of unlimited speed. Microwaves, baby monitors, and cordless phones are also Wi-Fi killers when they’re running. Wi-Fi can easily pass through wood and drywall, but tile, metal, concrete, and especially water are known to interfere with Wi-Fi signals. A higher router means a wider broadcast and better coverage of your home.Ĭertain obstructions and devices can also interfere with Wi-Fi signals. The signal shines out like light from a bulb, creating a dome of Wi-Fi. The router’s signal broadcast isn’t a straight line to your device. It’s also important to place the router as high as possible. The Wi-Fi signal meter on your device helps you judge the strength of the current Wi-Fi signal. You want to have your device well within your router’s broadcast range. Wi-Fi radio waves get weaker the farther they travel. Furthermore, do your best to avoid placing the router near any electronic devices (especially microwaves) or any disruptive surfaces. So, when picking a spot for your router, choose somewhere central and elevated relative to your devices. If the equipment lights aren’t revealing your internet issue, read on for the next steps.įor router placement, the key factors to consider are distance, elevation, and obstructions. Skip to the Wi-Fi troubleshooting section to begin troubleshooting. If the Wi-Fi light(s) are off or red, your router isn’t broadcasting a signal. Labels for Wi-Fi lights vary but usually will read “2.4G” and “5G,” “WLAN,” or “Wireless.” These lights should be on and are usually blinking. The WiFi light(s) will be on your router or somewhere below the internet connection light if you have a modem/router combo unit. If this is you, skip ahead to our internet signal troubleshooting section. If the light is red or not on at all, you have an internet signal problem as your modem isn’t successfully connecting to the internet. The light for an internet connection is on your modem and is usually labeled WAN, Internet, or with a globe icon, and you can tell the internet is on if the light (usually white or green) is solid. Either way, the LED status lights on your equipment are very helpful for quickly diagnosing network problems. You may also have a combo unit that is an all-in-one modem/router (also called a gateway). Nearly all modems and routers have LED status lights.
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